Compare pharmacy delivery software: A paper sheet, a delivery app on its own, or PharmGo.
Many pharmacies still run the round on paper and a WhatsApp group. Here is what each way asks of you, compared by kind.
Pinny: Here is each job done three ways, side by side.
30 days free. Card at sign-up, nothing charged for 30 days. Cancel any time.
The same day, three ways.
| A paper sheet and WhatsApp | A delivery app on its own | PharmGo | |
|---|---|---|---|
| Planning the round | Written out by hand each morning | Put in order by the app, on most | One press puts the round in order |
| Telling patients | Patients ring to ask where their medicine is | A text or a link, depending on the app | A message with a tracking link: who is coming, and about when |
| Proof at the door | A signature on paper, if the sheet comes back | A signature or photo in the app | The time on every delivery and the place when the phone can get a location; a signature and a photo can be taken at the door |
| Controlled drugs and fridge items | Up to the driver to remember | Depends on the app | Tagged on each delivery, so the driver sees them before the door |
| Drivers' hours and pay | Added up by hand on Friday | Often kept somewhere else | Drivers clock in on the app; hours and pay are added up |
| Price | Free, until you count the time | A monthly price with VAT added, and a charge per delivery past a cap, on most | £30 a month, £10 for each extra branch, no VAT added |
| Setup | Nothing to set up | Charged by the hour, or an onboarding fee, on some | Step-by-step guides and videos, included |
Six questions to ask any supplier.
Ask them of us too. Our answer is under each one.
Does it run your drivers, or only the route?
A delivery day is a shift as well as a route. If the software stops at the round, drivers' hours are still added up by hand at the end of the week.
Drivers clock in and out on the app. Their hours and pay are added up and exported for your payroll.
Do patients know when you are coming?
The call asking where the medicine is costs you time at the counter. Ask what the patient is actually sent, and what it costs per message.
Each patient gets a message with a tracking link: who is coming, about when, and how many stops are before theirs.
Does it know what is in the bag?
A controlled drug or a fridge item needs more at the door than a parcel does. The software should know which is which.
Deliveries carry controlled drug and fridge tags, so the driver knows what is in the bag, and a signature and a photo can be taken at the door.
What does the bill do when you grow?
Ask what happens when you add a driver, open a branch or have a busy month. Check whether VAT is added on top.
£30 a month for your first branch and £10 for each extra branch, with every driver and delivery. No setup fee, and no charge per driver or per delivery. No VAT is added.
Can it take your patients from your PMR?
Typing in every patient is where a switch stalls. Ask exactly what it reads, and whether it is a file import or a live link.
It reads your PMR's patient export, a spreadsheet or a pasted list. You check the columns before anything is saved.
What record is there when someone asks?
When a delivery is questioned, you need to show who took it out, where it went and who received it.
Every delivery keeps who took it out, when, and who received it, with the place when the phone can get a location. A correction to a shift is a new entry, never an overwrite.
What owners ask when they compare.
What should pharmacy delivery software cost?
Delivery apps are priced per month, per delivery, per driver or per branch, and some add VAT, a charge per delivery or a setup fee. PharmGo is £30 a month for your first branch and £10 for each extra branch, with every driver and delivery, and the first 30 days free.
Is a paper sheet and a WhatsApp group good enough?
It costs nothing up front. The cost is the morning spent writing out the round, the calls from patients asking where their medicine is, and adding up hours by hand on Friday. Proof is a signature on paper, if the sheet comes back.
How do I switch without stopping deliveries?
Start free, import your patients from your PMR's export, add your drivers and plan your first round, with step-by-step guides and short videos inside PharmGo for each part. The first 30 days are free, so you can run PharmGo beside what you do now.
Try it beside what you do now.
30 days free, and step-by-step guides inside PharmGo take you from sign-up to your first round.
30 days free. Card at sign-up, nothing charged for 30 days. Cancel any time.