Terms & Conditions

1. Acceptance of Terms

By accessing or using the PharmGo platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree to all terms, you may not access or use our Service.

2. Description of Service

PharmGo provides a comprehensive pharmacy delivery management platform that enables pharmacies to:

• Manage patient deliveries and prescriptions
• Track driver locations and delivery status
• Maintain patient records and delivery history
• Generate reports and analytics
• Communicate with drivers and patients

3. Account Registration

To use our Service, you must:

• Register for an account using accurate and complete information
• Be a licensed pharmacy or authorized pharmacy representative
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Subscription and Payment

4.1 Trial Period: New users receive a 30-day free trial with full access to all features.

4.2 Subscription Plans: After the trial period, continued use requires an active subscription.

4.3 Payment Terms: Subscription fees are billed monthly or annually in advance.

4.4 Cancellation: You may cancel your subscription at any time. Access continues until the end of the current billing period.

5. Use of Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable laws or regulations
• Use the Service for any fraudulent or unauthorized purpose
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Upload or transmit viruses or malicious code
• Share patient data with unauthorized parties

6. Data Protection and Privacy

6.1 GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) for all EU users.

6.2 Data Processing: We process personal data in accordance with our Privacy Policy.

6.3 Patient Data: You are responsible for obtaining necessary consents for patient data processing.

6.4 Data Security: We implement industry-standard security measures to protect your data.

7. Intellectual Property

All content, features, and functionality of the Service are owned by PharmGo and are protected by international copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, PharmGo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

9. Indemnification

You agree to indemnify and hold harmless PharmGo from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may terminate or suspend your account immediately, without prior notice, for:

• Breach of these Terms
• Non-payment of subscription fees
• Fraudulent or illegal activities
• Request by law enforcement

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at: