Everything PharmGo does. The full list.
112 things PharmGo does today, each checked against the product. Nothing on the roadmap. All of it in the one price, from £30 a month, and you choose how it works for your pharmacy.
Pinny: Every one of these is in the app today.
Every delivery and every driver, on the desk and on the phone.
The board, the rounds, the drivers and the vans, the same on the web and in the app.
Deliveries and rounds
14Deliveries board
Every delivery on one live board, grouped by where it stands.
Book a delivery
Book in a few steps, and turn any booking into a repeat.
Delivery record
One delivery's whole story on one screen, with the next step it needs.
Manager Home
The day at a glance: live counts, what needs you and who is out.
Failed deliveries
Every failed delivery in one queue with its reason and photos, ready to rebook.
Overdue deliveries
Late deliveries in one list, and anything 14 days past its date closes itself.
Delivery history
Counter staff answer “where is my medicine?” without phoning a driver.
Run sheets
Every driver's route on one board, and a day sheet you can print.
Route optimisation
One press puts a driver's stops in driving order, with a map preview first.
Collection jobs
The driver collects a prescription or returned medicines, and you see any that were missed.
Someone else drives today
Give today's delivery to a team member who is not a driver, for today only.
Take over a route
A driver takes over a colleague's whole route once it is approved.
A manager who drives
A manager switches their phone to their own round and back.
Delivery and patient tags
Your own tags, in your own colours and order.
Drivers
12Drivers and staff
Every driver and staff member with their status and deliveries.
New drivers by QR code
New drivers apply by scanning a code and wait for your approval.
Live driver map
See where every driver on shift is right now.
Day replay
Replay any driver's day on a timeline, with late stops floated to the top.
Why the van stopped
When a van stands still too long, the driver is asked why.
Directions
Directions to the next stop in the app, or in the driver's own maps app.
Share and take deliveries
Drivers hand stops to a colleague from their phone.
Messages to drivers
Message one driver or all of them, and they reply from the app.
Route changes told
Drivers are told when a stop is added to their route.
Works without signal
Drivers keep completing deliveries with no signal; it sends when they are back.
Licence checks
Each driver's licence on record, every check logged, and a reminder when the next is due.
Driver performance
Daily, weekly and monthly numbers on every driver's record.
Vans
4Van paperwork
Type a registration and the MOT and road tax dates fill themselves; insurance and service history stay with the van.
Vehicle checks
A walkaround check before a shift, with defects logged.
Van reminders
Reminders before a van's MOT, insurance, road tax or service is due.
Fuel
The fuel cost of each delivery, and a flag when a van's fuel use slips.
Shelving
6Shelving hub
Where every prepared bag sits and how long it has waited.
Shelf slots and labels
Create, print and retire the slots your bags live in.
Scan any bag
One scan finds a bag or moves it.
Onto the shelf
Scan a dispensed bag onto its numbered slot.
Load the van by scanning
The driver scans the slots and leaves with exactly the right bags.
Tray register
Who is due a tray, which scripts to order, and one tap to mark them ordered.
Zones and schedules
5Delivery zones
Set which postcode districts go on which days; new deliveries take the date.
Repeat deliveries
Weekly or monthly deliveries that book themselves.
Two-week outlook
The next 14 days of due deliveries, to plan ahead.
Zone savings
What zone days saved you in driver time and miles.
Addresses on the map
Every patient address is placed on the map for you.
Patients hear from you, and see their delivery coming.
Tracking, messages and rules per patient, plus the care homes you serve.
Patients
7Import patients
Import from four PMR export formats, or paste from any spreadsheet.
Patient record
Contacts, deliveries, schedules and notes on one record.
Per-patient rules
First drop, a deliver-by time, their own day, and whether to hold until paid.
Paid delivery plans
Monthly, quarterly, half-yearly or yearly plans, with renewals worked out for you.
Key safe codes
A patient's key safe code or door notes, shown to the driver at the door.
Address changes
Patients ask for a new address; you approve it before deliveries move.
Address lookup
Pick an address from a postcode.
Tracking and messages
10Live tracking link
Patients watch their delivery on a map in your logo and colour, with no app.
The patient's own page
A returning patient keeps one page with their deliveries and choices.
Patients choose
Patients pick how you reach them and tell you a safe place.
Delivery ratings
Patients rate each delivery.
WhatsApp
WhatsApp updates from your own business number, with replies on the web and the phone.
The next channel
A message that cannot go one way goes by text, then email.
Driver nearby
Patients hear when the driver is a few minutes away.
Texts
Texts from your own texting account, each with a one-tap opt-out.
Email from your own mailbox
Patient emails go out from your pharmacy's own address, in your own wording.
Consent history
Every change to a patient's consent is kept with who and when.
Care homes
6Care homes
Every care home you serve with its units, residents and delivery pattern.
From the national register
Add a care home by picking it from the national register.
Resident match
Patients who look like residents are suggested for you to confirm.
Room requests
Requests to add or move a resident, approved by you.
Named handover
The driver picks who took the delivery from the home's staff list.
Daily schedule
Each care home is sent its day's deliveries every morning.
Proof on every drop, and the records an inspector asks for.
Proof at the door, your registers, your reports and your numbers on one page.
Proof
7Photo proof
Doorstep photos, checked full screen before they are sent.
Signature
The person receiving signs on the driver's phone.
Controlled drugs and fridge items
A controlled-drug or fridge stop needs a signature and a photo before it is marked delivered.
Fridge items flagged
Fridge items are marked on the stop for the driver.
Proof the patient can see
Patients see their proof after confirming their date of birth.
Proof-of-delivery PDF
Download a signed PDF for a completed delivery, or send a share link.
Private proof files
Photos and signatures are stored privately and open by a link that expires.
Registers and reports
5Fridge temperature log
Daily readings per fridge, with a note on any breach.
Responsible pharmacist register
Sign-ins, sign-outs and absences, with prompts at opening and closing.
Reports and exports
Controlled-drug, fridge, care home and tray reports as PDF or CSV.
Audit trail
Changes to patients and settings kept with who made them and when.
Insights
Deliveries, drivers, patients and money on one page, by day, week or month.
Who sees what
4Levels and jobs
Each person sees only what their job needs.
Patient access per person
Full, limited or minimal patient details, set per person.
Details after clock-in
Drivers see no patient details until they clock in.
Temporary staff
A temporary team member's access ends after their last day.
Hours you can trust, pay that works itself out, and money in.
Clock-ins, payroll, staff records, payments and every branch.
Shifts and hours
11Clock in on the phone
Drivers and staff clock in and out, and see their own hours and shifts.
Location check
Record, warn or block a clock-in far from the pharmacy.
QR poster and NFC tag
Clock in on site by scanning a poster or tapping a tag.
Leaving the site
Per role: do nothing, prompt a break, or clock out after a set time away.
Breaks
Breaks from the phone, with overdue ones ended at their set time.
Forgotten clock-outs
A shift left open too long closes itself.
Shift reminders
A reminder before a rota shift, and a check if someone is still clocked in.
Shift alerts
Long shifts, long breaks and stopped vans flagged for your decision.
Rota
The staff rota, and drivers see theirs on the phone.
Timesheets
Hours per person per pay period, with edits, a week lock and export.
Shift notes
Notes staff leave on their shifts, in one feed.
Pay
6Payroll
Pay worked out from clocked hours, breaks and overtime, hourly, per drop or salaried.
Pay rates
Current and scheduled rates for everyone, with the full history.
Payroll export
CSV in a generic layout or one of three accounting-package layouts.
Self-employed invoices
Self-employed drivers turn shifts into invoices, weekly or monthly.
Driver earnings
Drivers see what they have earned and a preview of their next payslip.
End-of-day email
An evening email with each driver's hours, drops and distance.
Staff records
3Staff documents
Each person's documents on their record.
Absence
Absences recorded, with the fit note and return-to-work tracked for sickness.
Staff agreement
Your agreement wording, and who has signed it.
Money
4Invoicing
Invoice care homes and other customers, including repeating invoices.
Payment links
Send a patient a link to pay, then remind or record a refund.
Your own merchant account
Payments land in your own card-payment account.
Hold until paid
Unpaid deliveries wait and go the moment payment clears; urgent ones always go.
Branches and setup
8Every branch
Several branches under one group, one team list and one bill.
Who sees which branch
Give each person access to some branches or all of them.
Branch colours
Each branch has its own colour wherever it appears.
Group change log
Every change to the group kept for 90 days.
Guided setup
A first-run checklist; on the web you can skip most steps and come back to them.
Your pharmacy on the NHS register
Type your postcode and pick your pharmacy at setup.
Your branding
Your logo and colour on patient messages and pages.
Help and support
Guides, search and what's new in the app, and support from inside PharmGo.
Set it up the way your pharmacy works.
About 50 settings you change yourself, from switches like these to your zones, pay rules and message wording.
- Delivery zones and days
- Tags
- Opening hours
- Clock-in location
- Leaving the site
- Break types
- Pay period
- Overtime
- Payroll export layout
- Shift alert rules
- Message wording
- Which channel goes first
- Your logo and colour
- Fridge log and pharmacist register
- Branch access per person
- Patient access per person
A few of the switches in PharmGo
- Hold deliveries until paidUnpaid deliveries wait until payment clears.Shown on
- Require clock-in for patient dataDrivers see patient details once clocked in.Shown on
- Send “driver nearby” messagePatients hear when the driver is close.Shown on
- Hide pay rates from driversDrivers see their own rate, or not.Shown off
- Close-of-day report to the ownerAn evening email with the day's numbers.Shown on
- Ask drivers to rate the appLeave it off and they are never asked.Shown off
How many hours a week do these jobs take you?
Type your own numbers for planning rounds, timesheets and patients’ calls, and see them by the week, the year and at your hourly rate.
Every feature above. £30 a month, £25 for each extra branch.
No modules, no add-ons, no charge per driver or per delivery. Every feature on this page is in the £30.
See the whole list working on your own deliveries.
Start free, and the step-by-step guides inside PharmGo take you from sign-up to your first round.
30 days free. Card at sign-up, nothing charged for 30 days. Cancel any time.