PharmGo pricing: £30 a month, £25 per extra branch.
£30 a month runs your first branch’s deliveries, and each extra branch adds £25. Unlimited deliveries with no monthly quota, and unlimited drivers and patients. No setup fee, and no charge per driver or per delivery.
- 30 days freeA card at sign-up, and nothing charged for 30 days. Cancel before then and you pay nothing.
- Step-by-step guides, includedGuides and short videos inside PharmGo show you how to import your patients, add your drivers and plan your first round.
- Leave with your dataExport your patients, deliveries and hours as CSV at any time.
£25 a month for each extra branch. No VAT added. Patients hear on WhatsApp or by email, with a tracking link. Existing customers keep their current price.
- One shop, one driver£30 a month
- One shop, ten drivers£30 a month
- Three branches, five drivers£80 a month
- A group of eight branches£205 a month
30 days free. Card at sign-up, nothing charged for 30 days. Cancel any time.
Every feature is in the £30.
No setup fee. No charge per driver or per delivery.
Deliveries and rounds
- Unlimited drivers and deliveries
- One live board, on the desk and on the phone
- One press puts the round in order
- Collection jobs: prescriptions, returns and waste
- Delivery zones and repeat deliveries that book themselves
- Shelving, bag scanning and a tray register
Drivers and vans
- The driver app for iPhone and Android, working without signal
- A live map of every driver, and day replay
- Licence checks, with a reminder when the next is due
- Van paperwork: MOT, road tax, insurance and service
- Fuel cost per delivery
Patients and messages
- Import from four PMR export formats, or paste from any spreadsheet
- A live tracking link in your pharmacy's logo and colour
- WhatsApp from your own number, then email
- Email from your own mailbox, in your own wording
- Key safe codes and door notes for the driver
- Per-patient rules and paid delivery plans
Proof and records
- A photo and a signature at the door
- A signature and a photo required on controlled-drug and fridge stops
- A proof-of-delivery PDF for any completed delivery
- Fridge temperature log and responsible pharmacist register
- Controlled drug, fridge, care home and tray reports
- Insights: your numbers by day, week or month
Team and pay
- Clock-in on the phone, with a location check
- Payroll worked out from clocked hours, and exported
- Self-employed driver invoices
- Staff documents and absence
- Rota, breaks and shift alerts
Money and branches
- Invoicing for care homes and other customers
- Payment links, paid into your own account
- Hold deliveries until paid
- Every branch on one login, each with its own colour
- Step-by-step guides and videos, included
These are some of the 112 features in the £30.
See every featureWhatsApp messages from your own business number carry WhatsApp’s own per-message charge, billed to your pharmacy’s WhatsApp Business account, not by PharmGo.
Charge for delivery, and get paid before it leaves.
The NHS does not pay for home delivery of ordinary prescriptions, and by 2025 a quarter of owners had stopped delivering for free. PharmGo sends the link, holds the delivery until it is paid and keeps each patient's plan.
“decommissioned from 31st March 2021”
Community Pharmacy South Central, on the NHS home delivery service during COVID-19
“A quarter of pharmacy owners had stopped providing free prescription deliveries”
The Pharmacist, 28 August 2025, on Community Pharmacy England's pressures survey
One exception in England: the pharmacy must offer to deliver specified appliances. Read Community Pharmacy England on appliances
Set it up the way your pharmacy works.
About 50 settings you change yourself, from switches like these to your zones, pay rules and message wording.
- Delivery zones and days
- Tags
- Opening hours
- Clock-in location
- Leaving the site
- Break types
- Pay period
- Overtime
- Payroll export layout
- Shift alert rules
- Message wording
- Which channel goes first
- Your logo and colour
- Fridge log and pharmacist register
- Branch access per person
- Patient access per person
A few of the switches in PharmGo
- Hold deliveries until paidUnpaid deliveries wait until payment clears.Shown on
- Require clock-in for patient dataDrivers see patient details once clocked in.Shown on
- Send “driver nearby” messagePatients hear when the driver is close.Shown on
- Hide pay rates from driversDrivers see their own rate, or not.Shown off
- Close-of-day report to the ownerAn evening email with the day's numbers.Shown on
- Ask drivers to rate the appLeave it off and they are never asked.Shown off
What other delivery apps charge for, and what PharmGo does.
| Other delivery apps | PharmGo | |
|---|---|---|
| The price | A monthly price, with VAT added on most | £30 a month, no VAT added |
| Deliveries | A monthly cap, then a charge for each, on most | Unlimited |
| Branches | Priced per branch, on some | £25 a month for each extra branch |
| Setup | Charged by the hour, or an onboarding fee, on some | Step-by-step guides and videos, included |
| Free trial | 14 days to a month | 30 days, card at sign-up |
How many hours a week do these jobs take you?
Type your own numbers for planning rounds, timesheets and patients’ calls, and see them by the week, the year and at your hourly rate.
What owners ask before they start.
Do I pay more as I add drivers or branches?
Not for drivers or deliveries: every one is in the £30 a month. Unlimited deliveries with no monthly quota, and unlimited drivers and patients. Each branch after the first adds £25 a month. There is no setup fee.
How do patients hear from you?
On WhatsApp from your pharmacy's own number, or by email, each with a tracking link. WhatsApp's own per-message charge goes to your WhatsApp Business account, not to PharmGo.
Is VAT added to the £30?
No. PharmGo is not VAT-registered, so no VAT is added to the £30.
Is my card charged during the free trial?
No. Your card is taken at sign-up and nothing is charged for 30 days. If you cancel before then, you pay nothing.
I have no time to set it up.
Your patients come in from your PMR's export, or from a spreadsheet you paste, so there is no retyping. Step-by-step guides and short videos inside PharmGo take you through adding your drivers and planning your first round, and on the web you can skip a setup step and come back to it.
Does it work with my PMR?
PharmGo imports patients from four PMR export formats, or from anything you paste from a spreadsheet. You check the columns before anything is saved.
I am one shop with one driver.
£30 a month covers it. One shop with one driver gets the same app and guides as a group.
What if PharmGo stops?
Your data is yours: export your patients, deliveries and hours as CSV at any time. PharmGo is built in a pharmacy that delivers on it every day, and what changes is listed on the What's new page.
Can I cancel?
Yes, any time. If you cancel in the first 30 days you pay nothing.
Something else? Email [email protected]
Start free, with guides at each step.
Import your patients from your PMR's export, add your drivers and plan your first round, with step-by-step guides and short videos inside PharmGo.
30 days free. Card at sign-up, nothing charged for 30 days. Cancel any time.