Support
Get help withPharmGo.
Email us, message us on WhatsApp, or call. You reach the team that runs PharmGo in its own delivery pharmacy every day — not a ticket queue in another timezone.
Support hours Mon–Sat, 9am–6pm
Reach us
Three ways to get an answer
Mon–Sat, 9am–6pm- Email
Best when you can attach a screenshot, an invoice or a delivery reference. We reply the same working day.
Already signed in
Open a support ticketRaise it from your dashboard and follow every reply in one thread.Read the Help CentreStep-by-step guides for setup, deliveries, drivers, shifts and payroll.
Tell us this and we will fix it faster
Name your pharmacy, and the branch if you run more than one.
Say what you expected to happen and what happened instead.
Attach a screenshot of the screen you were on.
Include the delivery, patient or driver reference where there is one.
Write to us
PharmGo Ltd, 34 Booth Street, Ashton-under-Lyne, OL6 7LD, United Kingdom
Making a data protection request? Email [email protected] and read how we handle your data.