Support

Get help with PharmGo.

Email us, message us on WhatsApp, or call. You reach the team that runs PharmGo in its own delivery pharmacy every day — not a ticket queue in another timezone.

Pinny: Tell us what you see, and when, and we can help sooner.

Support hours Mon–Sat, 9am–6pm

Three ways to get an answer

Mon–Sat, 9am–6pm

  • Email[email protected]

    Use it when you can attach a screenshot, an invoice or a delivery reference. We reply the same working day.

  • WhatsApp@PharmGoApp

    For a quick question while you are on the counter or out on a run.

  • Phone+44 7462 652745

    Call when something is blocking today's deliveries and you need it sorted now.

Already signed in

Tell us this and we will fix it faster

  • Name your pharmacy, and the branch if you run more than one.
  • Say what you expected to happen and what happened instead.
  • Attach a screenshot of the screen you were on.
  • Include the delivery, patient or driver reference where there is one.

Write to us

  • PharmGo Ltd, 34 Booth Street, Ashton-under-Lyne, OL6 7LD, United Kingdom

Making a data protection request? Email [email protected] and read how we handle your data.

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