Security and data

What happens to your patients’ data, in plain words.

Each line on this page describes what PharmGo does today. If your data protection file needs something that is not here, email us and ask.

A drawing of the driver app's Complete delivery screen: Yes, delivered is chosen, a photo is added and the patient signs. Sample data.

On the way

How your data travels between the shop, the driver and us.

Encrypted between you and us

The web app and the driver app talk to PharmGo over HTTPS, so what passes between them is encrypted on the way.

Proof photos and signatures are private

They open only through a link that expires. An old link to a photo stops working.

On the record

What PharmGo keeps, so you can show what happened and when.

WhatsApp settings changes, dated and logged

When a patient's WhatsApp message settings are changed, PharmGo logs the date and time, and what each setting changed from and to.

An audit trail of edits

When someone on your team edits a patient, a delivery, a delivery schedule, a driver, a shift, a care home or a team member, PharmGo logs who made the edit, when, and what it was before and after.

Every delivery keeps a record

Who took it out, when, and who received it, with the place when the phone can get a location. A signature and a photo can be taken at the door, and a failed delivery is logged with its reason.

Shift records can't be quietly changed

A correction is a new entry, so the first record stays.

Yours to control

What patients receive, and what you can take with you.

Messages are about their own prescription

Delivery updates sent in your pharmacy's name. Never marketing.

Your data is yours

Export your patients, deliveries and hours as CSV at any time.

Something your data protection file asks for?

Send us the question and we will tell you what PharmGo does today. Your patients’ rights, and how to use them, are on the data rights page.

Start free, with guides at each step.

30 days free, and step-by-step guides inside PharmGo take you from importing your patients to your first round.

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